6 6 Shyams Bombay Halwa House Shyams Bombay Halwa House Gn Chetty Road
Zodiac
700 ft
The Accord Metropolitan Hotel
Taste of Mumbai Hajiali
700 ft
124 G N Chetty Road
That Mallu Joint
700 ft
G.N. Chetty Road 2nd floor
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.8
Location
9.2
Service
8.0
Dining
8.8
Guest reviews
8.4/10
based on 5 reviews
8.5
8.5/10 based on 815 reviews
Marty
United States of America,
January
2025
7.0/10
I had a fantastic stay at The Accord Metropolitan, with standout moments being the warm hospitality and the delicious food. The location was super convenient for shopping, but I did experience some hiccups with service during busy times. Overall, it was a satisfying experience and I can't wait to return.
Rooms
9.0
The room was spacious and very comfortable, providing a pleasant environment to relax after a long day out.
Service
8.0
The staff were generally polite and responsive, although there were a couple of instances during peak times where service could have been faster.
Location
10.0
Being right in the center of the city made it easy for me to explore nearby malls and shopping areas, which was a huge plus.
Dining
9.0
The dining experience was great, with a great buffet that made breakfast a treat, though I would have loved some more Western options.
Facilities
9.0
The hotel had excellent facilities, including room service and housekeeping that kept everything clean and organized.
Peter
United States of America,
December
2024
7.0/10
My stay at The Accord Metropolitan was filled with highlights, particularly the warm hospitality and excellent South Indian cuisine. The rooms were clean and functional, but my experience with certain aspects of the service left something to be desired. Overall, I enjoyed my time but there were moments that could have been improved.
Rooms
5.0
The rooms I stayed in were clean and well-maintained, but I found the decor a bit dated and some rooms had minor issues like damp smells from the air conditioning. Those aspects were not what I'd expect from a 5-star hotel.
Service
5.0
The staff were friendly and accommodating, yet there were instances where the service felt disorganized, especially during busy times like breakfast. The attention given to guests could really improve.
Location
7.0
The hotel is centrally located, which made it convenient for shopping and dining. However, some attractions still required a 15-20 minute ride, so keep that in mind when planning your outings.
Dining
10.0
Dining at the hotel was a treat, particularly the vegetarian restaurant on the 4th floor. The breakfast buffet offered a wide variety of delicious options, especially the tasty South Indian dishes that tantalized my taste buds.
Facilities
6.0
The hotel provided decent facilities like room service and airport shuttles, but the execution left room for improvement in responsiveness and overall quality.
Richard
United States of America,
November
2024
5.6/10
My stay at The Accord Metropolitan was a mixed experience. The staff was exceptionally friendly and accommodating, which made my time there enjoyable. However, I did face some issues with the bathroom cleanliness and maintenance that could use some attention. Overall, I would recommend it for its location and hospitality.
Rooms
6.0
The room I stayed in was comfortable and well-decorated, but I had some issues with the bathroom, which had noticeable stains and a broken lock. A refreshing renovation could really enhance the experience.
Service
9.0
The service was a highlight of my stay! The staff were all very pleasant, and many spoke both Tamil and English fluently. They truly went above and beyond to ensure my comfort and satisfaction, especially during check-in.
Location
10.0
The Accord Metropolitan is perfectly situated right in the center of the city, making it easy to explore nearby shops and attractions. I loved that everything I needed was within close proximity, which made my stay even more convenient.
Dining
7.0
I enjoyed the meals at the hotel's restaurants, particularly the breakfast spread. The Royal Indianaa offered authentic Tamil Nadu cuisine, but there were moments it felt like I was at the staff's mercy for service, which could be improved.
Facilities
7.0
The hotel offers great facilities including WiFi and room service. However, I did encounter some issues with water pressure in the bathroom. They could also consider adding some amenities for business travelers, like loaner hotspots.
William
United States of America,
November
2024
7.0/10
My stay at The Accord Metropolitan in Chennai was truly fantastic. The location is unbeatable, making it easy to explore nearby attractions. The staff were warm and attentive, enhancing my overall experience. However, I encountered some minor issues with service during breakfast that could be improved.
Rooms
9.0
My room was very clean and well-maintained, providing a comfortable place to relax after my busy days. However, I found the limited number of charging points to be a bit inconvenient.
Service
8.0
The hospitality of the staff stood out during my stay; everyone was eager to help, from the front desk to the dining staff. However, I noticed that breakfast service could be chaotic and was not quite up to the five-star expectations during peak hours.
Location
10.0
I loved the hotel's central location, with easy access to popular spots like T Nagar and Pondy Bazaar. Everything I wanted to see was within walking distance, which made my city exploration a breeze.
Dining
9.0
Dining was a highlight for me, with delicious food and a fantastic variety. I particularly enjoyed the breakfast at 'Brick Oven,' but I found the buffet service could be improved to handle the volume of guests better.
Facilities
9.0
The hotel offered excellent facilities, including efficient housekeeping and a well-managed valet service. These little touches made my stay more enjoyable.
Dan
United States of America,
October
2024
6.8/10
My stay at The Accord Metropolitan was impressive overall, with a seamless check-in and a lovely atmosphere. The staff were exceptionally warm and really attentive, which made me feel valued. However, during peak breakfast hours, things got a bit crowded, and service lagged slightly, which diluted the experience a bit.
Rooms
10.0
The room was spacious, clean, and well-appointed with high-quality furnishings, perfect for my needs.
Service
10.0
Staff like Kaushik and Leena were extremely friendly and helpful, always available to address my requirements.
Location
9.0
I found the location convenient, especially for exploring the city and accessing nearby attractions.
Dining
9.0
The dining options were great with a wide variety, and I particularly enjoyed the masala omelette they served at breakfast.
Facilities
9.0
The hotel offers various services like room service and car hire that made my stay comfortable.
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